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Grievance Policy & Procedure
and assessment of compliance with these standards and the SLU CME Program
Mission is the responsibility of the CME Program Director in consultation with
the CME Program Accrediting Director & CME Chairperson, and the Continuing
Louis University CME Program attempts to anticipate issues and assure fair
treatment for all participants to conduct and experience valid and successful
CME activities, there may be occasional issues which require intervention
and/or action on the part of the CME Program.
To register a
complaint or grievance with the Saint Louis University CME Program:
Submit a written, detailed complaint or grievance
Complaints will be reviewed by the Program Director
and addressed or transferred to the appropriate level for review:
Answers and/or actions taken to rectify complaints
will be documented and sent to those that provide contact information.
If appropriate, complaints will be reviewed at the
CME Committee Meeting for members to discuss and find solutions to the area of
Compliance issues will automatically be moved up to
the Accrediting Director for immediate review.
concerns regarding compliance with accreditation requirements, a direct portal
to the ACCME Complaint Form is provided on the Saint Louis University CME